Our Commitment to Your Health and Safety

Important Updates about the Covid-19 Pandemic

The health of our staff and guests is always our top priority and we are monitoring the Covid-19 situation closely as it relates to the upcoming travel plans for our guests this fall. We are, and have been welcoming guests to the Northwoods and began implementing new housekeeping practices this summer to keep our guests safe.

Our cancellation policy remains the same for all future reservations: Reservations cancelled in writing 60 days or more prior to your arrival will be refunded your rental deposit less a cancellation fee, after the property is rebooked. Reservations cancelled within the 60 days of travel are non-refundable and due in full.

Exceptions to our cancellation Policy as recommended by the CDC:

  • If our community becomes an epicenter for outbreaks, we will of course, encourage travelers to reschedule their travel plans to a safer vacation time.
  • If a travel ban is federally or locally mandated, we will follow all recommendations placed and help guests reschedule their reservations for future dates when it’s safer to travel.
  • While you enjoy your vacation in the Northwoods, we’re asking guests to continue responsible social distancing and avoid gathering in large groups if possible. Take advantage of the soaps and sanitizers provided in your cabin, and plan ahead to bring additional sanitizers if it makes you feel more comfortable, we understand!

    Get in touch with us through this form or give us a call at 1-800-445-5370. Our main office is now open; our dedicated staff is working 7 days a week to answer your questions and help you plan your adventure in the Northwoods. We would like to encourage guests to contact us through email or phone calls and limit traffic to our building at this time. We look forward to hearing from you!